U

Visitor

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1 Message

Thursday, June 26th, 2025 8:22 PM

Target Prepaid Card Scam - DO NOT FALL FOR IT

I received a call from an unfamiliar phone number, so I let it go to voicemail. The voicemail said the 50% discount on my Xfinity account was about to expire within hours and I needed to call back today. That should've been a red flag because the discount on my account is not 50%. But I called the number back. It seemed like I was calling xfinity. Had the automated operator at the beginning listing options for customer service, waiting music, and then an actual person who was able to look up my actual account. He then went on to say I qualify for a promotion with target, in which my monthly bill would go down to $50 per month, but I had to pay the first 10 months up front, and then I'd be locked into that rate for 3 years. Sounds like a good idea, right? To make it more enticing, he told me if I opted in today, Xfinity would give me my next month of service for free. Even better! So I opted in. Received the usual email and text message saying my Comcast bill has been paid. I thought the next step would be me authorizing the $500 payment. Actually the next step was him giving me an authorization code and Xfinity billing number to call after making the payment. But the trick was the payment had to be made by opening a target credit card account or using two separate prepaid target cards. Red flag, red flag, red flag. I might've gone through with it, had I not done a quick google search and seen others suffering from the same scam and losing money. I did not go through with it, but I am extremely alarmed by how much information they had access to. How can my account information be more secure?? And did my account actually get credited for next month or did they somehow authorize a payment from my card that was already on file??? And what is comcast doing to stop this?? It seems like an inside job. I'm terrified just thinking about how much they have access to and how believable this scam was.

Official Employee

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1.9K Messages

14 hours ago

Thank you for reaching out to us here to share your experience, @user_a9fdme. We're sorry to hear you were victimized, and glad it didn't go any further. We can assure you, we work daily to keep your information secure. Please connect with our Customer Security Assurance Department here: CSA link and fill out the form to report it. Thank you.

Expert

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31.8K Messages

7 hours ago

If you have gotten a call claiming to be from Comcast asking you to buy gift cards or paying upfront for six months or more in exchange for 50% off your bill the FTC is well aware of this scam.  If you get a call like this you can report it to:   
The FTC also has a great webpage on Scams.  Please check it out as well.
For Target Gift Cards:
Call 1 (800) 544-2943 and follow Target’s instructions. 
Keep a copy of the Target gift card or your store receipt.
Please help to stop the spread of this kind of fraud.
Thanks!
 

(edited)

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