2 Messages
Switching to internet essentials plus covered by ACP
I recently was approved for the ACP benefit and was wondering how I could switch to internet essentials plus without needing to be billed the $30 for the first month.
2 Messages
I recently was approved for the ACP benefit and was wondering how I could switch to internet essentials plus without needing to be billed the $30 for the first month.
CCKrista
Retired Employee
•
1.5K Messages
1 year ago
Hello @user_qmxgqr, thank you for taking the time to reach out on social media. You've reached the right department, and I'd be happy to check into this for you.
To access your account, will you please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
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