Suspended service

Hey there, @user_5fpc52 To set up a payment arrangement you'll need to utilize the Xfinity Assistant through the web link or inside the Xfinity app. The instructions on how to set up a payment arrangement can be found in this article. 

Sign in to your Xfinity account.
Click Chat for options to start chatting with Xfinity Assistant.
Select Set up a payment arrangement in your chat.
Choose a payment date for your arrangement when prompted
You’ll see a confirmation with a reminder to add a payment method to your payment arrangement by the scheduled due date.