Surprising bill - price hikes

Good evening @user_2c1463. Thank you for taking the time to reach out to our team of devoted experts here on social media. We are happy you choose to contact us here on our amazing Xfinity Community Forums page. We would love to look into your billing needs, as I'm sure seeing a bill of $218.61 did come as a shock. Would you be so kind and send us a direct message, so we can take care of you further :) 

• Ensure you are first signed in, then you will see a chat box icon at the top right of your page. Click that or follow this link here: https://forums.xfinity.com/direct-messaging
• From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'.
• Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.

To expedite your request, we ask that you please include your name, the account holder name (if different), and the service address alongside a detailed summary of your request/question.