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user_dwsbug
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11/14/2026 10:31 PM

Support

I have a credit of $205.17 on my account. I want a physical paper check mailed to my address. I do not want a prepaid card.

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Updated 

4 hours ago

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XfinityDemetrise

Official Employee

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673 Messages

4 hours ago

 

user_dwsbug Hi there.  Thank you so much for reaching out on our Xfinity Community Forum.  I'll be happy to assist.  Your refund is usually applied to the last form of payment.  Can you confirm how did you make payments on your account?

 

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