user_orojvt thank you for using the Community Forums page to reach out today, I understand that you no longer have service with us, and you have been billed again. Let's get a better understanding of what is going on with your billing concerns together. Can you provide me your full name and complete service address in a direct message to get started?
Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message.
XfinityMarcus
Official Employee
•
1.4K Messages
2 months ago
user_orojvt thank you for using the Community Forums page to reach out today, I understand that you no longer have service with us, and you have been billed again. Let's get a better understanding of what is going on with your billing concerns together. Can you provide me your full name and complete service address in a direct message to get started?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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