8 Messages
Supervisor to discuss open ECM ticket?
Why is it impossible to get in touch with a supervisor to discuss a major issue? have spoken with 3 customer service reps but they cannot locate a supervisor to handle my escalated issue....
8 Messages
Why is it impossible to get in touch with a supervisor to discuss a major issue? have spoken with 3 customer service reps but they cannot locate a supervisor to handle my escalated issue....
XfinityShawn
Official Employee
•
1.5K Messages
1 year ago
@user_63j2d0 I see that we are currently helping you through DM, so we will continue to help you over there.
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