Visitor
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2 Messages
sudden cost increase right after 1 year contract begins
Hi
I just had 1 year contract in Feb, 2024. Then I found out that the price will increase starting in March.
Contract means to set a service period and price for both the customer and Xfinity. Would you please help me with this?
EG
Expert
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110.4K Messages
1 year ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAngie
Official Employee
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1.9K Messages
1 year ago
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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