Visitor
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1 Message
Sudden Bill Change
My bill went from $45 a month to $85 a month with no clear warning. This is highly upsetting as this is a $40 increase I did not explicitly agree to.
Visitor
•
1 Message
My bill went from $45 a month to $85 a month with no clear warning. This is highly upsetting as this is a $40 increase I did not explicitly agree to.
XfinityRaul
Official Employee
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3.1K Messages
25 days ago
@user_2xx2ud Thank you for reaching out to us via Forums. I would be more than happy to review your account to see what's causing the bill to increase. To be able to discuss account specifics, please send a direct message by clicking the chat icon in the upper right corner of the page. Click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Here's a link that includes a guide on how to send a DM https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.
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