1 Message
Straight up lied to by Xfinity
I was duped into changing my current plan for a discount if I added phone service with Xfinity. Found out I had the best package which was a legacy package. Now I don't have Netflix or cartoon network and I'm paying more. I tried to cancel multiple times and each time was coerced into giving. Xfinity another chance. The best they could do was give me a 50 dollar credit, but I can't get my old package back. Also phone service sucks, and we've only had it for two days. We have one bar in our home.
XfinityAngie
Official Employee
•
1.5K Messages
2 days ago
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
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