Visitor
•
1 Message
Stop charging this card
I bright my son in with me to pay my bill and he made a transaction while I was there doing it, and more you keep charging his card FOR MY ACCOUNT!! He canceled his card and we have removed it multiple times before then. This is ABSOLUTELY RIDICULOUSLY UNACCEPTABLE!
XfinityRaul
Official Employee
•
2.5K Messages
25 days ago
@BKosXfin Thank you for making us aware your son's card was being using to pay your account via Forums. I would be more than happy to review your account to see what needs to be done to prevent this from happening again. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
0
0