debnindy's profile

Visitor

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1 Message

Tuesday, September 2nd, 2025

Stop billing for HULU due to discontinued Xfinity internet services

I disconnected Xfinity internet and cable over 2 months ago and paid the balance.

Since then, Xfinity has continued to bill me the past two months for a HULU subscription of which I did not use and do not want.

How do I to stop Xfinity from billing me for this HULU subscription? 

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Selected Oldest First

Expert

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113.1K Messages

4 days ago

The concern is not "Xfinity App" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.2K Messages

4 days ago

Hello, @debnindy. Thank you for making us aware that you're still being billed for HULU subscription even after cancelling your services with us. You'll need to contact HULU support in order to have the HULU account canceled to prevent from being charged again. You can do this by visiting this link https://help.hulu.com/article/hulu-how-to-contact-hulu?utm_source=hulu&utm_medium=web&utm_campaign=site-footer&utm_content=how-to-contact-hulu.

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