Hello, and thank you for joining the Forums community, I know I'd be wondering that same thing too! You can double-check if your payment was received by logging into your Xfinity account online and checking the balance shown, user_taklh7. You can also check via the Xfinity app by selecting the Account Icon toward the bottom of the app. Did you mail a check, and has the balance zeroed out online or in the app?
XfinityThomasA
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2.3K Messages
3 months ago
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Again
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31.4K Messages
3 months ago
@user_taklh7
You can also check with your bank online. 😉
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