Starz Subscriptions

@AngieLoCat Thank you so much for your post for help with your Starz billing. With many channel subscriptions there is more than one way to sign up and be billed. For example you can sign up for MAX directly from the app and slecect the option to have the monthly charge billed to your account this would be through your email address the subscription is tracked. If you do not log in using the same information on your X1 box or flex box you may be asked to set up a new subscription causing the issue you are mentioning. No worries at all I can help make sure you are only being billed one way for any of your subscription options.  If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
Here are the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message