1 Message
Speed Upgrade
About two weeks ago, I upgraded my upload and download speeds to gigabit. On Xfinity Mobile, it says that gigabit is now my current plan. However, the Xfinity website says that I have an order pending and my current billing cycle, ending October 18th, is still for my previous, slower plan. When will that order go through and my speed be upgraded?
XfinityDilary
Official Employee
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1.8K Messages
2 months ago
(edited)
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EG
Expert
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107.1K Messages
2 months ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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