2 Messages

Thursday, April 17th, 2025 3:45 PM

Speak with a person in customer service

I want to speak to a human in customer service re my bill 

Official Employee

 • 

3.2K Messages

22 days ago

@EmilyV1 I would be happy to assist you with your billing questions. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

(edited)

Visitor

 • 

1 Message

Is the current internet plan I have is the most cost effective for me?

Official Employee

 • 

1.2K Messages

 

jerpatran You can check your services on our website and manage the plan to see what other offers are available, but our team would be happy to help review your account and see what opportunities may be available to you as well. Please send our team a DM using the steps above to get started.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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