Problem Solver
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1.6K Messages
someone help me with my bill or ill be force to cancel the service
i owe 1200 now 1400 now im forced to pay 1200 or my service will be cut fix this or im cancelling
this is ridiclous ill also report you to the bbb and ftc
XfinityThomasC
Official Employee
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3.8K Messages
11 hours ago
Hello, @Pharrell let's figure out your billing and some payment options together. Could you please send our team a direct message with your full name and full address? To send a direct message:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click "Start new conversation" (pencil and paper) icon
In the "To:" line, type "Xfinity Support"
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
How to: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
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user_3axln5
Visitor
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1 Message
6 hours ago
2 months in a row I have had to deal with online [Edited: "Inappropriate Language"] for over an hour told my account was straightened out next month same bill this month I spent an hour in our local store in Williamsport once again promised that this was going to be straightened out this bill comes still not corrected then I find out that they have been charging me for their remotes that I haven't even used I'm getting tired of [Edited: "Inappropriate Language"] service and the cost
(edited)
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