Visitor
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1 Message
Someone bought phones in my name can I get some relief from this
I have been paying for 5 phones that a person bought in my name without my permission. I have been paying for the phones for a year. I was scammed out of $100,000 and I now have to live on my social security. I can’t keep up with the payments is there a way to get some help with this?
I just can’t afford to pay these anymore
XfinityRaul
Official Employee
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2.5K Messages
3 hours ago
@user_zzqmy5 I'm sorry to hear you've been scammed and also paying for devices you didn't authorize to buy. I highly recommend you contact our Customer Security Assurance team.
They will be able to open a fraud claim on those 5 phones. Please visit this link for further assistance https://spa.xfinity.com/help/network-abuse?faq=report-online-harassment.
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