U

Visitor

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1 Message

Friday, May 23rd, 2025 11:27 PM

Service

On may 20th I paid $175 on my bill they past due amount an setup a payment for the rest on the 28th it was accepted but my cable is off why 

Official Employee

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95 Messages

1 day ago

Hey there user_82ce3r 👋 I appreciate you taking the time to reach out for support here in our community forum and would be happy to look into this for you! If you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, we'll be able to get started from there 👍

 

To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.

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