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user_6ztji5
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Wednesday, June 18th, 2025 9:32 PM

Service suspended while ona payment arrangement

My service has been suspended after I set up a payment plan. I work from home and my son attends school virtually. Please help! I have spent hours since last night trying to fix this.

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1 day ago

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XfinityBrianH

Official Employee

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1.4K Messages

1 day ago

 

user_6ztji5 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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