Hey there, user_xvbm92! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I completely understand needing to have active services. Typically, you will see the services restore within the hour, but it can take up to 24 hours to fully restore. If you have been passed that time, please let us know, so we can further help.
user_xvbm92 Please remember that sending unsolicited direct messages to an Official Employee of the Xfinity Help & Support Forums is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
Has it been more than 24 hours since you have set up your payment arrangement? If it has, then please go ahead and send us that DM with your full name and address to get started.
XfinityAdrienne
Official Employee
•
1.3K Messages
2 days ago
Hey there, user_xvbm92! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I completely understand needing to have active services. Typically, you will see the services restore within the hour, but it can take up to 24 hours to fully restore. If you have been passed that time, please let us know, so we can further help.
0
0
XfinityBillie
Official Employee
•
3.4K Messages
2 days ago
Has it been more than 24 hours since you have set up your payment arrangement? If it has, then please go ahead and send us that DM with your full name and address to get started.
0
0