service off a week early

user_n29icf Thanks for reaching out about service going off early. We can help get this fixed for you, and I appologize for the mistake. I see you sent us a Direct message already, and I can continue with you there to get account information. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.