service fees increased by $48 and franchise fee doubled by $6.

@user_f610f7 Thank you for reaching out via our Xfinity Forums today and for being a customer for almost 30 days.  The following link is a breakdown of the fees and charges you may see on your statement as well as an explanation of these charges. The short answer is these are fees and changes to the fees help to cover the rising cost of these services. I would be happy to take a close look at your account with you if you would like to look at ways to help keep your bill within your budget. To get started, please send our team a direct message with your full name and full address.

 

To send a "Direct Message" message:

• Click "Sign In" if necessary
• Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
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https://www.xfinity.com/support/articles/most-common-taxes-fees-surcharges-on-your-bill