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user_2x44i9
1st Topic

Visitor

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1 Message

08/20/2026 5:13 AM

Service extension

I’m seeking to get a service extension because checks have not been released yet, but can’t reach a live agent to make arrangements.

Question

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Updated 

1 month ago

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EG

Expert

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121.3K Messages

1 month ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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XfinityMartyR

Official Employee

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3.7K Messages

1 month ago

 

user_2x44i9 Thank you for reaching out today! You will have to use the Xfinity Assistant to review your current payment arrangement options. The steps are outlined in the following online article. 
  
 
 
 

 

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