MilkTruckPermit's profile

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1 Message

Tue, Nov 24, 2020 2:00 PM

Service Discount Removed?

Hello,

I've noticed on my last few bills that my service discount of roughly 17 dollars was removed, but i cannot find an explanation as to why it was removed, i've looked over my mutiple bill PDFs but i can't find any explanation on those.

Can anyone explain why that may have happened?

Thanks!

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Official Employee

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2.4K Messages

7 m ago

@MilkTruckPermit

 

Our team here at the Xfinity Forums wants to help. We can take a look at your bill and see if your promotion might have expired. Can you please private message me your full name and service address? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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