1 Message
Service disconnected
I just recently start service I haven't even received my first bill yet and it saying I owe over 300 and have to pay in full to restore service I don't get it
1 Message
I just recently start service I haven't even received my first bill yet and it saying I owe over 300 and have to pay in full to restore service I don't get it
Accepted Solution
XfinityAlfonso
Official Employee
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1.6K Messages
2 years ago
Hello @user_acc538 Thank you so much for taking the time to reach us with these billing concerns. Because this issue is specific to your account, we'd love to review things 1-1 with you to bring clarity and full understanding and really improve your experience.
Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address, and I'll be happy to help.
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EG
Expert
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110.3K Messages
2 years ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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