U

Visitor

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1 Message

Wednesday, July 2nd, 2025 5:17 AM

Service cancellation

I am moving to a house which already has a internet. I want to cancel wifi service 

Official Employee

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3.4K Messages

19 hours ago

@user_7jsni4

I do want to thank you so much for taking the time out of your day to reach out through our Forums Channel. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

Official Employee

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1.3K Messages

10 hours ago

Thanks again for working with my team to take care of the disconnection order. Please keep us in mind for the future, and feel free to create a new post in the future if you ever have additional questions.

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