Visitor

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1 Message

Tuesday, February 24th, 2026 4:02 AM

Service Cancelation

It is almost impossible to cancel service without calling in. I don’t need a reason why I’m canceling. If you update your Xfinity assistant or add an option online to cancel that would be superb 

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Official Employee

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3.1K Messages

6 hours ago

Thank you for posting on our community forums, user_x2tody. I'm sorry to hear you'd like to cancel the service. Is there a particular reason for the cancellation? Is there anything we can do to help turn this around? 

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