Visitor
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5 Messages
Sent a debt collection notice from Valor
I have no outstanding debts with comcast. Your company falsely charged me and when I contested it you have now given me a credit for that amount and now I have been sent to collections by you? What is wrong with your company. I have had one issue after another with your incompetence.
user_90rrlr
Visitor
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5 Messages
4 days ago
Looks like it is in the amount of about 375 dollars. I do not have an outstanding balance for that amount to you guys. Remove this immediately or I will pursue further action.
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XfinityEva
Official Employee
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1.7K Messages
4 days ago
Thank you for taking the time to reach out through Xfinity Forums with this concern. I am sorry to hear that this has been your experience and would be happy to help resolve this for you. May I please ask that you send us a direct message with your full name and service address to get started?
To send a direct message:
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