Hello, user_5732az, thanks so much for reaching out here on our Xfinity Forums with these billing questions! To view your most recent billing statement, you can use the Xfinity App or sign in at Xfinity.com.
In the Xfinity App, click the "Manage Billing" icon, then select "All Statements".
For the online portal,
Sign in with your Xfinity ID and password.
Only Primary or Manager users can view bill details.
From Billing & Pay from the top menu, choose View Bill & Transaction History.
Select Bill Details screen to see more information about your Xfinity plan or Xfinity Mobile bill.
Greetings, @user_ffomur! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues viewing your bills online or through the Xfinity app, but you have definitely come to the right place for assistance.
My colleague posted a quick rundown on how to access your billing statements above, but you can find a complete step-by-step rundown on our support page here: https://www.xfinity.com/support/articles/viewing-your-bill-online-ecobill. That should allow you to view every billing statement issued to your account for the last two years. We can also send you a direct link to view any specific statement from the same time period, if that would help. Please let me know if there's anything more we can do to assist, or if you are encountering any issues finding your statements. We are here for your support.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityAlfonso
Official Employee
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2.9K Messages
3 months ago
Hello, user_5732az, thanks so much for reaching out here on our Xfinity Forums with these billing questions! To view your most recent billing statement, you can use the Xfinity App or sign in at Xfinity.com.
In the Xfinity App, click the "Manage Billing" icon, then select "All Statements".
For the online portal,
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user_ffomur
Visitor
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1 Message
3 days ago
Good luck ,I can’t see mine either
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