Hello, @user_ose! Thanks for taking the time out of your day to create a post. We are able to add a second name to your billing address. That would reflect both names on the monthly statement. That does not change the legal responsibility for the account. It would remain the account holder.
Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon.
3. Click the "Start new conversation" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. An "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
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user_ose
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3 Messages
2 hours ago
How do I add a secondary billing name to my account
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