New Poster
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2 Messages
seasonal billing
how can i get this resolved without being on phone hold for hours
please give me a number to call that can solve this i have a verification code of 134709 per veronica from the cgo office
New Poster
•
2 Messages
how can i get this resolved without being on phone hold for hours
please give me a number to call that can solve this i have a verification code of 134709 per veronica from the cgo office
Responses
wilmawheeler123
New Poster
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2 Messages
9 m ago
my account was suppose to go on vacation may 18 - and resume 9/14 they are still billing me at full rate could you please check on this
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Again
Expert
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25.4K Messages
9 m ago
@wilmawheeler123
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ComcastTambrey
Official Employee
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2.6K Messages
9 m ago
Hello, wilmawheeler123! Welcome to the Xfinity Forums.
I totally understand what you mean about the phones, sometimes billing issues like this are a bit less tedious over text here, so I'm really glad to see you on the Forums. Please send me a private message with your first and last name, as well as your service address so I can assist.
To send a private message, click my name "ComcastTambrey", then click "send a message".
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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