Visitor
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1 Message
scam
I think i was just scammed by a comcast . someone offing 50%off bill .please make sure my account is not tapped into . Can a represenative call me back. This is very upsetting
Thank you ,
[Edited: "Personal Information"]
Visitor
•
1 Message
I think i was just scammed by a comcast . someone offing 50%off bill .please make sure my account is not tapped into . Can a represenative call me back. This is very upsetting
Thank you ,
[Edited: "Personal Information"]
EG
Expert
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113.1K Messages
20 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDuron
Official Employee
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145 Messages
20 hours ago
Hello @user_sqfssd I will be happy to check your account for any suspicious activity. I ask that you send direct message with the name and address to your account to
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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