Visitor

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1 Message

Wednesday, September 3rd, 2025

scam

I think i was just scammed by a comcast . someone offing 50%off bill .please make sure my account is not tapped into . Can a represenative call me back. This is very upsetting

Thank you ,

[Edited: "Personal Information"]

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Expert

 • 

113.1K Messages

20 hours ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

 • 

145 Messages

20 hours ago

Hello @user_sqfssd I will be happy to check your account for any suspicious activity. I ask that you send direct message with the name and address to your account to 

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

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