Is this a coincidence? Starting to wonder if my account information is compromised. My credit card expired and I had to update my payment method. Around the time it expired I started getting emails from a scam saying that my payment method did not go through. I know it was a scam because it came from:
From: Ҳfinitу < [Edited: "Personal Information"]cWKdYvGaUOWd.com>
Sent: Friday, February 17, 2023 5:33 AM
To: [Edited: "Personal Information"] < [Edited: "Personal Information"]>
Subject: We haven’t received your payment
Action Required : Payment Information
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Your most recent payment method for the following month was rejected.
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Please update your payment information today to avoid a service downgrade.
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If you have the Xfinity mobile Protection Plan on your Xfinity Mobile device(s), it will be canceled if your service suspended. The Xfinity Mobile Protection Plan cannot be reinstated once it's been canceled.
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We are sorry for any inconvenience this may have caused.
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Xfinity app My account Ask Xfinity
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THIS IS A SERVICE-RELATED EMAIL
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Comcast will occasionally send your service-related emails to inform you of service upgrades or new benefits.
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Please do not reply this email, it is not monitored, if you don't like to contact us, please visit our website here
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Comcast respect your privacy, for a complete description of our privacy policy, click here
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Comcast. All right reserved.
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Comcast Cable, One Comcast Center
1701 JFK Boulevard, Philadelphia, PA 19103
Attn: Email Communication
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Accepted Solution
CCZachary1
Problem Solver
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672 Messages
2 years ago
@user_f9befa Thank you for reaching out to the Xfinity Forum team. We take these situations very serious, so I am glad that brought this to our attention. Please reach out to my Customer Security Assurance team. They will be able to investigate this further. https://internetsecurity.xfinity.com/help/report-abuse.
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user_f9befa
Visitor
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2 Messages
2 years ago
Thank you! I reported through the website that you shared. Not sure why I found this forum first before finding the security reporting website.
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