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1 Message

11/07/2026 11:00 PM

Sales tax

Under the Virginia Department of Taxation, internet access service is explicitly exempt from the state's communications sales tax and retail sales and use tax. Why am I being charged sales tax?

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Official Employee

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1.2K Messages

51 minutes ago

Hi there, and thanks for reaching out here on the community forums, user_q6rsc8! Internet access is not taxed in many states, but there may be taxes for rental equipment if it's in use. Are you using an Xfinity gateway with your services?

 

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