New Poster
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5 Messages
RSN fee adjustment credit removed with no explanation
I see on my next upcoming bill that the $13.65 RSN Fee Adjustment credit I've been getting has been removed and my bill increased, with no explanation. Why is Comcast no longer providing this credit in the Denver CO area?
XfinityEricB
Official Employee
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2.1K Messages
10 hours ago
Can you send us a direct message with your full name, name of account holder (if different), and service address please?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon (speech bubble)
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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