jebsr's profile
jebsr
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Contributor

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76 Messages

Fri, Feb 19, 2021 7:00 AM

Rising Costs

One year ago my comcast was $185. 6 months ago my comcast rose to $214. 2 days ago I got my new bill, it rose to $255. What is up with the rising costs at comcast? I never added anything! They say my promotion ended. I wasn't on a promotion for over 10 years, so that's a lie. How are senior citizens on fixed income supposed to afford these rising costs when social security only goes up $10 a month? I've about had it with comcast and I am looking for something else. Perhaps I'll just go back to antenna TV and cut my phone off. Disgusted in Pa.

Responses

Official Employee

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97 Messages

2 m ago

Hi @jebsr, thanks for reaching out. I am sorry to hear about your unexpected higher bill. Although not a senior citizen, I am personally on a strict budget with three teenagers at home. I would be happy to help find you the right package at a great price.

 

Can you send me a private message with your full name and service address? To send me a private message click my username "ComcastAnna" and select "Send Message" from the drop down. I look forward to hearing from you! 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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jebsr

Contributor

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76 Messages

2 m ago

I replied. but you didn't

Official Employee

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64 Messages

2 m ago

I have sent you a private message, @jebsr, about an hour ago. If you are still unable to view the private message, please send a new message by clicking my name, "ComcastMacey" and selecting the option to "send a message" once more. We'll be glad to help find a plan that meets your needs and your budget today!

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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