Visitor

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1 Message

09/16/2026 11:28 PM

Reversal/ Refund

I have been trying to get my refund since Tuesday of last week! Unfortunately i have been miss guided and lied to many times. How can I get my refund ? 

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Expert

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121.1K Messages

2 hours ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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2.8K Messages

2 hours ago

@user_y22xqh  Thanks for reaching out. Our team is here to help.

I have a link to share that goes into how the refund process works https://www.xfinity.com/support/articles/refunds-from-xfinity 

What type of refund are you expecting? Is it from a overpayment or a closed account?

Have you checked to see if youhave any emails from notifications@refunds.xfinity.com ?

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