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2 Messages

Wednesday, April 29th, 2026 9:17 PM

Returned Payment

I am on autopay, and received an email stating my payment was Returned two weeks after it was paid. When I go to pay the balance, I have no balance due other than my upcoming bill. What can I do?

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Official Employee

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3.2K Messages

16 hours ago

 

ZandT1415 You may want to check with your financial institution to see if it was actually reversed, or returned. Also, you may want to examine the email you received as it could be a phishing attempt. 
 
 
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