U

Saturday, November 2nd, 2024 9:37 PM

Returned payment?

Hello, 

I got an email stating my automatic payment was returned by my bank. But on my Xfinity account everything looks paid. Can you verify?

Official Employee

 • 

2.5K Messages

6 days ago

I would be happy to take a look! Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

forum icon

New to the Community?

Start Here