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Tuesday, November 14th, 2023

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Returned payment

My automatic payment was returned, will this be re-tried? It was returned days ago and xfinity still shows the payment as made with no issues. 

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Official Employee

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2.5K Messages

2 years ago

Hi, @user_66pupz! Thanks for spending the time out of your day to contact XFINITY over our forums page for help with wanting to know if the payment will be retried. I was in your shoes before wondering the same thing so I can relate. We are the perfect place to go for help. At Comcast, we will attempt to run payment twice. The second time will be 5 days after the initial return. Make sense? 

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