Return equipment

I have already returned the equipment to the Xfinity store in Wellington, Florida. When I got to the store, they were extremely busy and I was told to leave the equipment on the counter as I was picking up new equipment for my new house. I do not know why I keep getting a bill please someone respond to this I have sent numerous letters to the company and I have also voiced my concerns via telephone to no avail.

Responses

XfinityChristy

Official Employee

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2K Messages

2 years ago

@user_ed355c Thank you for reaching out via our Xfinity Forums. I would be concerned too if I saw extra equipment charges on my bill and would be happy to look into this with you. To get started, Please send our team a direct message with your full name and full address.

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Billing

user_ed355c

Return equipment

XfinityChristy

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