Restore service after I set up a payment arrangement

Service will get restored when your balance is paid in full. 

Concern moved here to the "Billing" help section for greater exposure to actual Comcast corporate employees (The Digital Care Team) for assistance.

Hey there, @user_ba5784! Thank you for coming to our community forum with your billing questions. I'm sorry to hear that your service has been interrupted, and I'd be happy to help however I can! Typically, once you set up an official payment arrangement (not just a scheduled, future-dated payment) for a minimum of the past due balance, your service should be restored fairly quickly. To answer specifically whether you have a proper agreement in place or not, we'll have to look at your account. Could you please send our team a private message with your full name and full address to get started? Thank you!

To send a "Direct (private) Message":
• Click "Sign In" if necessary
• Click the "Direct Message" icon (or https://forums.xfinity.com/direct-messaging)
• Click the "New Message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it