Requesting customer service DM for "maximum credit limit" (2) being reached

Hello user_x5udu6! Thank you for reaching out to us on our Xfinity Forums. I love being able to request credits on our own when there's a service interruption. However, there is a limit on the number of requests that will be processed. I'm sorry that you had repeat area issues. I hope that the services are fully restored now. I can help out with the remaining adjustment that's needed. 

Can you please send us a direct message with your name and service address? 

To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. 
Click "Sign In" if necessary
Click the "direct messaging" icon or https://comca.st/3J0ir1l
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

@user_x5udu6 thank you for sending the direct message, I was able to locate that and will follow up with you there to assist with interruption credit.