kec357's profile

New Poster


1 Message

Sat, Feb 20, 2021 8:00 PM

Requesting Credit to account for outage from 2/12/2021 to 2/16/2021

I am requesting a Credit to our account for a service outage from 2/12/2021 to 2/16/2021
i had tried to send the request via my cellphone but it did not allow it



Official Employee


102 Messages

2 m ago

Hi, @kec357. I would be happy to look into a credit for you. I am happy to hear your services are working again. I want you to go ahead and send us a private message. Just click my name "ComastStarr" then click "send a message" and include your name and address. We can continue there. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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