New Poster
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1 Message
Requesting Credit to account for outage from 2/12/2021 to 2/16/2021
Hello,
I am requesting a Credit to our account for a service outage from 2/12/2021 to 2/16/2021
i had tried to send the request via my cellphone but it did not allow it
XfinityChristina
Official Employee
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923 Messages
4 years ago
Hi, @kec357. I would be happy to look into a credit for you. I am happy to hear your services are working again. I want you to go ahead and send us a private message. Just click my name "ComastStarr" then click "send a message" and include your name and address. We can continue there.
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