Visitor
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1 Message
Request to Cancel Paramount+ Subscription After Account Closure
Hello Xfinity Support,
My name is (edit personal information), and I previously had an Xfinity account at the following service address:
(edit personal information)
I have already canceled my Xfinity services, but I’ve noticed that I’m still being charged for a Paramount+ subscription that was originally set up through Xfinity. Since I no longer have access to my TV box or account dashboard, I’m unable to cancel it myself.
Could you please assist in canceling the Paramount+ subscription and ensure that no further charges are applied?
Let me know if you need any additional information to verify my identity.
Thank you
(edit personal information)
XfinityOrlandoM
Official Employee
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2.6K Messages
12 hours ago
@user_nvrdn4
Thanks for reaching out to us, If you're being charged from Paramount+ subscription for a subscription you have to reach out to them to cancel that subscription as that would means you signed up through Paramount through their website or App. Xfinity supplies Showtime/ Paramount+ subscription as an add-on premium add on for your channel subscription if you had TV services, but if you cancelled your account that's removed.
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