Request for Lower Rate – Considering Switching to Frontier Fiber

Dear Xfinity Customer Support,

I have been a loyal Xfinity customer and currently subscribe to your 500 Mbps plan at $123 per month. While I appreciate the service, I’ve noticed that Frontier Fiber is offering a 500 Mbps plan for around $45 per month—less than half of what I’m currently paying with Xfinity. Given this significant price difference, I am strongly considering making the switch.

Before finalizing my decision, I wanted to check if Xfinity can offer a promotional rate, loyalty discount, or any plan adjustments that would make it worthwhile for me to remain a customer. I’d prefer to stay, but at the current price, it’s difficult to justify when a comparable service is available at a much lower cost.

Please let me know what options are available. I’d appreciate any assistance in making this decision.

Best regards,

vinay

[Edited: "Personal Information"]