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10/18/2026 2:22 AM

Request for Existing Customer Internet Promotions

Hi, I'm currently paying $110/month for my 1200 Mbps internet plan, but I don't need that much speed.

I checked the available plans in my account, and the 500 Mbps plan is listed at $85/month. However, I've noticed that Xfinity offers lower promotional prices to new customers.

As an existing customer, I'd like to know if there are any loyalty discounts or retention offers available. Ideally, I'm looking for a 500 Mbps plan around $60–65/month.

I'd prefer to stay with Xfinity, and I'd appreciate it if an Xfinity representative could help me review my options.

Thank you!

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