Request for Credit Due to Service Interruption During Hurricane Beryl (July 8-13, 2024)

I am writing to request credit for my account for the period of July 8th through July 13th, 2024, during which my Xfinity services were interrupted due to Hurricane Beryl. The severe weather conditions during that time caused a significant disruption in both my internet and cable services, which made it difficult to use the services for which I am billed.

Given the circumstances, I kindly request credit for these six days of service interruption. My account number is [Edited: "Personal Information"], and I would appreciate your assistance in processing this request.

Thank you for your understanding and prompt attention to this matter. Please let me know if you need any further information.