Visitor

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1 Message

Wednesday, August 13th, 2025

Replacement Refund Card

My Refund Card expired of 4/25. How can I get a replacement card?

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Official Employee

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1.9K Messages

2 days ago

Hi there @user_opnpnz. Thank you so much for reaching out to us here on our forum's page regarding your expired gift card. You are in the right place and we are happy to assist you today.

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Direct Message” icon (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

Let me know if you have any questions.

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